Check the common questions below first. If the answer is not there, write to us and we will help.
Where can I find a book I purchased?
Sign in to your account and open the Dashboard. Your purchased books should appear there.
Which formats are available?
Where offered, books can be downloaded as PDF and EPUB. PDF is widely supported; EPUB is convenient for reading apps.
I paid, but the book is not in my Dashboard. What should I do?
Refresh the Dashboard and make sure you are signed in with the same account used for the purchase. If the book still does not appear, contact support and include your account email, product name and approximate payment time.
Can I download a purchased book again?
Yes. If the purchase is linked to your account, you can request a fresh download link again from the Dashboard.
I forgot my password. What should I do?
Use “Forgot password?” on the sign-in page. A recovery email will let you set a new password.
Can I read the books on a phone or tablet?
Yes. PDF works on most devices, and EPUB can be opened in compatible reading apps.
Can I share a purchased book with someone else?
You may share the public link to the book page. The downloaded file and account access are personal and may not be shared with another person.
Can I get a refund for a digital product?
Digital purchases are generally final once access or downloading begins, except where applicable law requires otherwise or in cases such as a duplicate charge or a material technical problem. See the Refund Policy for details.
I bought or read the book elsewhere. Can I leave a review?
Yes. A registered user may leave a review. The “Verified Purchase” label is shown only when Prana Integrity can confirm a purchase through its own checkout.
Still need help?
Tell us the email used for your account, the product name and a short description of the problem.
Email: support@yogaintegrity.org
Never send your password, complete card number or CVC by email.
Operator
Alexey Toropov · Thailand